2016年最佳CRM软件选择

一个好的客户关系管理软件有哪些组成部分? 它必须符合你的预算吗? 它应该易于航行吗? 或者它必须有一个简单的界面? 上述所有品质都是至关重要的, but none of them are important if they don’t meet all your 业务’s unique needs.The more pressing question is this: how would you know? 事实是，有时候你不知道. That’s why we’ve rounded up some of this year’s top-tier CRM 软件 options for your consideration:

Since every 业务 differs in terms of size, there is no one-size-fits-all when it comes to CRM. Thus, varying corporate sizes require unique CRM 软件 that best addresses requirements. We’ll be taking a look at ideal CRM 软件 options for the following categories: 业务es in general, 非常小的企业和免费的企业.

Best CRM Software for Small 业务es: Salesforce

Salesforce has long been considered one of the top-tier CRM solutions, mainly due to its cloud-based nature coupled with full-featured capabilities that cater to 业务es of every size. 通常, Salesforce是大型企业的代名词, but that doesn’t mean small- and medium-sized 业务es are denied the same perks. Enter Salesforce’s small 业务 edition: with it, SMBs can utilize the robust set of CRM tools at an affordable rate.

Salesforce Small 业务 解决方案 offer packages that are tailor-made for small 业务es. With it you’ll be able to fully utilize all that Salesforce has to offer. 为了让你的公司真正蓬勃发展, your CRM should be equipped with features such as lead generation, 联系和机会管理, 销售预测, workflow automation as well as collaborative tools -- all of which can be found in Salesforce. 也, 该软件是基于皇冠体育官网的, meaning that you can access data and files anywhere at anytime via mobile devices.

Best CRM Software for Very Small 业务es: Insightly

Underneath its simple and navigable facade lies a CRM 软件 that is abundant with capabilities, 所有这些都符合微型企业的要求. Aside from the fact that it has the vital components small 业务es really look for in CRM 软件, it’s also highly scalable to accommodate the growth of your company. 此外, Insightly is currently one of the more affordable CRM solutions on the market; there’s even a 免费的 version if you wish to test the waters. There are also paid plans available at a fraction of the price when compared with other CRM 软件 solutions.

Even with the 免费的 version or paid plans that start at $12, Insightly doesn’t compromise utility with affordability. It comes equipped with all the vital CRM capabilities any 微型企业 would need. This includes detailed sales reports, opportunity, contact and project 管理 as well. It’s also scalable to meet the needs of your 业务 as it grows. 最重要的是, it’s a cloud-based CRM 软件 allowing you to access data anywhere at anytime via Internet-enabled mobile devices.

最好的免费CRM软件：Zoho CRM

Not having to pay for Zoho doesn’t necessarily mean it won’t deliver the necessary capabilities required from CRM 软件. Zoho CRM provides your 业务 with all the core functions it needs. Moreover, it allows you to onboard up ten users for 免费的. Courtesy of Zoho CRM’s mobile app, you’ll be able be access data regardless of time or location. Here are some of the other features that the 免费的 version of Zoho CRM has to offer:

• 360 -视图 - all the vital information is stored and displayed, 让你做出最好的商业决策. This includes contacts, sale cycles, pipelines, and discover trends. 它还能帮助你发现机会.
• 自动化 - spend less time dealing with mundane tasks by automating tasks such as lead generation, 联系人管理, 日历，甚至通话记录.
• 协作 - Zoho CRM doubles as a social media platform integrating with Twitter and Facebook to link contacts to their social media accounts. This allows you to see their updates as well as the interactions you’ve had on social media right from your dashboard.
• 分析 - you can track sales as well as measure both 业务 and employee performance via a range of reporting capabilities.
• 安全 - with Zoho CRM, you are given full control over who can do what with the 软件. Besides creating individual user profiles, you can assign roles and even restrict access.

Unlike farms, the main component to a company's growth isn’t fertilizer and sunshine. Instead, it’s competent CRM 软件 that allows your 业务 to reach its full potential. If you have any questions on 客户 的关系 管理 软件, 请随时与我们联系. We’re more than happy to not only provide answers but also be part of your success.